Landline Phone Services
Residental Phone
Basic Telephone service is $17.00 a month w/ a minimum $34.00 Deposit.
Basic Lifeline Telephone service is $1.00 a month and the Deposit is waived.
List of features that accompany telephone accounts along with their monthly cost:
(click any of the features below for further details)
- Find out who's calling before you answer the telephone. Caller ID displays the telephone number and/or name and number of the caller on a special display unit. This includes local and most long distance calls. Non-Published or non-listed numbers will be displayed to subscribers of Caller ID Service, unless Selective Call Blocking is utilized.
- Selective Call Blocking
- If you do not wish to have your name or number displayed when you call others who subscribe to Caller ID, press *67 before placing your call. It is necessary to repeat this procedure on each call you wish to make private. There is no charge for Selective Call Blocking service and nothing to order.
- Call Waiting alerts you to a second incoming call when you are on the telephone. You will hear a tone during a call and the person calling will hear normal ringing until you answer.
- To use Call Waiting:
- When you hear the brief tone, press and release the switchhook on your telephone. The second call is on the line and the first call is on hold.
- To return to the first call or alternate between the two, quickly press and release the switchhook each time. Call Waiting does not enable you to speak to both parties at the same time.
- To cancel either call, simply hang up. When you telephone rings again, you will be connected with the person who is still on the line.
- Caller ID
- Call Waiting
- Call Waiting ID
- 3-Way Calling lets three people at different telephone numbers talk together at the same time, no matter who placed the first call.
- To use 3-Way Calling:
- To bring the third party into the conversation, press and release the switchhook. Listen for three tones followed by a dial tone. Dial the number of the third party.
- If the third party does not answer or you receive a busy tone, press and release the switchhook twice and you will return to the original party.
- If the third party answers, you may consult with just the third party or you may press and release the switchhook and a conversation will be established between all three telephones.
- The first call will end when that person hangs up. The second call will end when you press and release the switchhook. Both calls will end when you hang up.
- You'll always keep in touch when you.re on the move by forwarding your calls wherever you go. Call Forwarding routes a customer's incoming calls to another directory number entered by the customer.
- To Use Call Waiting:
- Press *72 on your touchtone telephone.
- When you hear a second dial tone, dial the number you wish your calls to be forwarded. Wait for an answer. If the line is busy, or no one answers, hang up and repeat steps one and two again. Two quick tones indicate Call Forwarding is in effect.
- This feature can give you an additional telephone number with its own distinctive ring on your existing telephone line. You can have one number for yourself and the other for your children, roommate, fax machine or another you choose. The special ring will let you know who the call is for before the call is answered.
- Automatically dial the last number that called you. *69 Call Return can be used to return a call whether you answered it or not, even if it was on Call Waiting.
- When you miss a call:
- Listen for a dial tone and press *69. A recording may provide additional instructions.
- To cancel (if line is busy):
- Listen for a dial tone and press *89.
- Note:
- Call Return does not work on numbers outside of the specified service area or on lines using Call Forwarding.
- You may still place or receive calls while waiting for a busy line to become free.
- Avoid calls from anyone who blocks their name and number from appearing on Caller ID. Blocked callers hear a message that instructs them to remove their blocking and call again. Press *77 to activate and *87 to cancel.
- This feature can give you an additional telephone number with its own distinctive ring on your existing telephone line. You can have one number for yourself and the other for your children, roommate, fax machine or another you choose. The special ring will let you know who the call is for before the call is answered.
- 900/976 Call Rejection enables customers to block phone numbers that start with 1-900/976 for pay-per-call services that include live and pre-recorded services such as adult chat lines, vote casting, psychic consultations, horoscopes, soap opera updates, games, donations processing, sports scores, weather forecasts, translation, and medical, legal or government services.
- Use *60 Selective Call Rejection to avoid calls from specific numbers (up to 12 telephone numbers). Blocked callers hear a message that says you are not presently accepting calls.
- To use Selective Call Rejection:
- Listen for a dial tone and press *60.
- Listen to recorded instructions for blocking options. The telephone numbers you enter on your "blocked" list will be repeated to you.
- The number of the last person who called you may be added to your "blocked" list even if you do not know the number (follow recorded instructions).
- Speed Call 8 allows you to create a list of telephone numbers that can be called by using a one-digit code.
- To create your Speed Call list:
- Assign a code to each of the telephone numbers.
- Listen for a dial tone and press *74 for Speed Call 8.
- Wait for a second dial tone, then dial the code you want to assign and the telephone number you want the code to represent.
- Listen for two brief tones to confirm that your number has been accepted; hang up or wait for a dial tone.
- Repeat steps 2 through 4 to add each number to your Speed Call list or to change an existing number.
- Speed Call 8, assign a one-digit code (2-9).
- Example: 2 (Code) 555-1234 (Telephone Number) or 2 (Code) 1-123-555-1234 (Long Distance Number).
- To call a number on your Speed Call list:
- Dial the assigned code for the number you want to call, then press the # key.
- The number will be dialed for you after a short pause.
- Speed Call 30 allows you to create a list of telephone numbers that can be called by using a two-digit code.
- To create your Speed Call list:
- Assign a code to each of the telephone numbers.
- Listen for a dial tone and press *75 for Speed Call 30.
- Wait for a second dial tone, then dial the code you want to assign and the telephone number you want the code to represent.
- Listen for two brief tones to confirm that your number has been accepted; hang up or wait for a dial tone.
- Repeat steps 2 through 4 to add each number to your Speed Call list or to change an existing number.
- Speed Call 30, assign a Two-digit code (20-49).
- Example: 20 (Code) 555-1234 (Telephone Number) or 20 (Code) 1-123-555-1234 (Long Distance Number).
- To call a number on your Speed Call list:
- Dial the assigned code for the number you want to call, then press the # key.
- The number will be dialed for you after a short pause.
- Activate your Voice Mail
- From the telephone number assigned with Voice Mail, go off hood and wait for dial tone.
- Push the following buttons on the key pad *318; this will send you to the Voice Mail System.
- When asked for the initial password push the following buttons 1, 2,3,4,5,6.
- Once in the system follow the prompts to change your password and set up your personal greeting.
- How to access Voice Mail once it is activated.
- From the number assigned with Voice Mail, once the announcement starts hit the * button, when prompted enter your password, follow the system prompts.
- How to know you have a Voice Mail message.
- When the number assigned with Voice Mail goes off the hook you will hear a warbling tone if you have a Voice Mail message, enter *318 and then follow the prompts.
Customers can pick and choose which features they want to add to their service-only then will HTI add it on.
For existing customers who want to add features there is a $20.00 service charge each time a feature is added. There is no charge to remove a feature. *It's best if a customer chooses their features all at once so we don.t have to charge them a week later when they decide to get an additional feature. **For a brand new account-they have 30 days to decide if they want any features and we won.t charge to add it on if it's within the 30 day grace period.
